Unfair & unreliable
by Tommy Schwartz on Dec 18, 2020
1.3 out of 5 stars
Car Insurance Reviews
Intact Insurance Auto Insurance Reviews
This page has been viewed by: Please wait... consumers
(415 reviews)
Cheap Car Insurance?
- Rates from 20+ insurers
- Stop overpaying today
- Save over $500 annually
Filter
Most helpfull reviewsTags
Accident Forgiveness (2)
Agent/rep attitude (27)
Agent/rep availability (19)
Agent/rep callbacks (11)
Agent/rep knowledge (11)
Agent/rep language skills (2)
App to track driving (8)
Billing/payments (114)
Broker experience (6)
Cancellation experience (53)
Cancellation fee (10)
Claim - adjuster (35)
Claim - denial (6)
Claim - injuries (6)
Claim - not-at-fault (18)
Claim - rental car (39)
Claim - repair shop (54)
Claim - theft (5)
Claim - total loss (9)
Claim - towing (3)
Claim - windshield/glass (2)
Claim payout amount (14)
Claim processing time (49)
Complaints/ombudsman (23)
COVID Handling (1)
Discounts, deals, rewards (18)
Email/message wait time (4)
Insurance Rates, Prices (66)
Interact. Voice Response (1)
Late payment fee / NSF (1)
Legal actions (2)
Mobile app experience (1)
New purchase experience (3)
On-hold times/transfers (2)
Online quoting (2)
Phone wait times (14)
Policy changes experience (2)
Policy clarity (2)
Policy coverage (75)
Rates after claim (2)
Rates at renewal (10)
Rates competitiveness (13)
Rates for bad drivers (5)
Rates for good drivers (17)
Rates for long-term clients (3)
Rates for second driver (2)
Rates for seniors (2)
Rates for students (2)
Rates for young drivers (3)
Rates in bundle (5)
Refund (1)
Rewards (1)
Trailer/motorhome (1)
Website experience (3)
Review author
Car Insurance by Province
Car Insurance by Location
My husband was parked in a parking lot with our brand new car and opened the door. Literally "touched," BARELY the car parked next to ours. The woman in that car went to the police and falsely claimed hit and run, that we had done $2000 damage etc. The police investigated and said that her claim was basically opportunistic fraud. Of course, because police were involved, the woman got our insurance information. We objected and explained what happened, submitted photos of our car, did a line -up, offered to pay for the police report, made statements, said that we would take the woman to court for a false claim. Intact informed us that the woman had supposedly had the work done already, determined that we were responsible and placed the claim against our insurance policy.
Was involved in a not-at-fault accident with injuries. Claim adjudication for the car repair was excellent - claim adjudication for the injuries is awful, unfair, done in bad faith and proves that their word isn't worth the paper it's written on. They cause extreme hardship and not even bother to respond to the lawyer, just waiting on a tribunal date months down the road hoping that you are so much cornered by that time that you will accept their ridiculous settlement intentions.