Car Insurance Reviews

ICBC Auto Insurance Reviews

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(211 reviews)
ICBC
1.8 out of 5 stars:
Customer service:
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by Anonymous on Apr 11, 2012
4 out of 5 stars

We haven't had to deal with any claim fortunately. However, their local office staff is very friendly and courteous.

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by Anonymous on Apr 11, 2012
3 out of 5 stars

Good experience with claims center.

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by Anonymous on Apr 11, 2012
4 out of 5 stars

Overall satisfied. Hard to get through on the phone on occasion.

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Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.

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by Anonymous on Apr 11, 2012
3.5 out of 5 stars

I miss lower rate to those safe driver and/or without accident for long period of time, like me, over 15 years.

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by Anonymous on Apr 11, 2012
3.5 out of 5 stars

any claims were fully paid

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by Anonymous on Apr 11, 2012
3.5 out of 5 stars

we had one accident and the claim center was friendly and helpful.

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Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.

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by Anonymous on Apr 11, 2012
3 out of 5 stars

ICBC seems pretty expensive. Not sure how they measure up with other provinces. I don't believe we have any other options for car insurance in BC.

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by Anonymous on Apr 11, 2012
5 out of 5 stars

ICBC is THE cadillac of auto insurance companies. They are more than helpful, experienced and what I have found over several insurance claims is that they are very human and compassionate. It doesn't matter who I have talked with or dealt with on any of my claims, you honestly feel like they really care about you and you are not just another customer. Everything is done to make the claim go as fast as possible, they call to make sure you are getting everything you need and while I didn't always like the decision they made I completely understood why they had to make it. Everyone always took the time to explain why to me, no one ever was dismissive to me and my 300 questions, they took the time to make sure I understood and was ok with the decision. Never did I feel like it was "just because that's the way it is". I wish all public companies operated the way ICBC does and hired such caring and compassionate staff.

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by Anonymous on Apr 11, 2012
3 out of 5 stars

Nothing out of the ordinary, took their time to settle the claim

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If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.

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by Anonymous on Apr 11, 2012
4 out of 5 stars

Typical government insurer. OK I guess.

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