ICBC Auto Insurance Reviews
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BC premiums have always been high. ICBC has been efficient and cooperative with us in resolving most claims in a timely, satisfactory manner. Claims and call centre personnel have always been polite and personable.
Had a small claim many years ago, and it was dealt with quickly and efficiently with ICBC
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I was given helpful information and a two year time limit to get the van repaired.
Too expensive, glad I am out of the region that has to use this insurer.
I had to go from person to person on the phone to get to the right person. I needed to justify why I was making an out of province claim, when I was on a holiday. I was questioned about my personal holiday and why I was making a 2nd claim out of province with-in 10 years. I got the impression I was not suppose to travel out of province to see my family.
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Easy to deal with. Rapid response to claims, fair deal.
had one accident under this policy and it was handled perfectly. I had thought coming from Ontario at the time that it was going to be a hassel, but it wasn't.
I had an accident that was not my fault. The claim was handled quickly and to my satisfaction.
I have a good experience claiming in the past in one instance but in another instance I have had the worst, so I don't know what to tell. I find some of the adjusters very rude and have no customer experience at all. It's actually very embarrassing. They have no empathy for people.
They dealt with the windshield promptly