Car Insurance Reviews
ICBC Auto Insurance Reviews
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(211 reviews)
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Agent/rep attitude (11)
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Claim - adjuster (12)
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I was given helpful information and a two year time limit to get the van repaired.
Easy to deal with. Rapid response to claims, fair deal.
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I have a good experience claiming in the past in one instance but in another instance I have had the worst, so I don't know what to tell. I find some of the adjusters very rude and have no customer experience at all. It's actually very embarrassing. They have no empathy for people.
I had an accident that was not my fault. The claim was handled quickly and to my satisfaction.
had one accident under this policy and it was handled perfectly. I had thought coming from Ontario at the time that it was going to be a hassel, but it wasn't.
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They're not helpful at all and the staff is very rude. I wish we didn't have to use them.
We haven't had to deal with any claim fortunately. However, their local office staff is very friendly and courteous.
Overall satisfied. Hard to get through on the phone on occasion.
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Good experience with claims center.
Too expensive, glad I am out of the region that has to use this insurer.