Car Insurance Reviews

ICBC Auto Insurance Reviews

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(211 reviews)
ICBC
1.8 out of 5 stars:
Customer service:
Value for Money:
Claim experience:
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no choice...

by georgewu on Jun 4, 2012
3.5 out of 5 stars

There is no choice in BC. We have to deal with ICBC

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by Anonymous on Apr 11, 2012
3.5 out of 5 stars

Although I have never had a claim they are after all, government, which means that when I have questions I have to be put through the never ending telephone push buttons to get to the person I want or hold on forever as they never answer directly

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by Anonymous on Apr 11, 2012
2.5 out of 5 stars

Did not feel I got fair value for upgrades on my car.

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by Anonymous on Apr 11, 2012
4 out of 5 stars

They were excellent to work with after my accident. Easy to speak with, quick to address any concerns.

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by Anonymous on Apr 11, 2012
5 out of 5 stars

When needing to make a claim the service was professional and efficient

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by Anonymous on Apr 11, 2012
5 out of 5 stars

The repair centre I used (ICBC-approved) was excellent. I cannot say enough about the quality of work they carried out on my behalf. And I have found the ICBC Claims Centre personnel to be professional, thorough and helpful.

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by Anonymous on Apr 11, 2012
4 out of 5 stars

I have always had a knowledgable person take care of me and my claim went very smooth and didn't take long at all to get satisfied.

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by Anonymous on Apr 11, 2012
4.5 out of 5 stars

I have had 2 claims and they were processed in a timely fashion.

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by Anonymous on Apr 11, 2012
3.5 out of 5 stars

customer service was mostly good with a few glitches a few times.Once I was most dismayed to only receive a few dollars for a ten day old car. that experience has left me feeling ripped off! the rates are mostly O.K. I can understand the rate of accidents here in B.C.

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Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.

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by Anonymous on Apr 11, 2012
3.5 out of 5 stars

have not had a claim in many years but broker experience through Ray Wong Insurance has been absolutely excellent

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