Car Insurance Reviews

ICBC Auto Insurance Reviews

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(211 reviews)
ICBC
1.8 out of 5 stars:
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by Anonymous on Apr 11, 2012
5 out of 5 stars

Offered good advice following a "hit and run" incident and assigned a claim number right away so I could proceed to get quotes for the claim. They provided names of authorized collision repair shops near my home. They assured me this incident would not impact my rates.

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by Anonymous on Apr 11, 2012
4.5 out of 5 stars

Reasonable rates. Easy claims process, which is very important. Not too much fine print to read. After a few fender benders, you just collect your money, no problem. Decent speed of payment.

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by Anonymous on Apr 11, 2012
3.5 out of 5 stars

have not had a claim in many years but broker experience through Ray Wong Insurance has been absolutely excellent

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by Anonymous on Apr 11, 2012
3 out of 5 stars

They dealt with the windshield promptly

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by Anonymous on Apr 11, 2012
3 out of 5 stars

Had a small claim many years ago, and it was dealt with quickly and efficiently with ICBC

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by Anonymous on Apr 11, 2012
3.5 out of 5 stars

BC premiums have always been high. ICBC has been efficient and cooperative with us in resolving most claims in a timely, satisfactory manner. Claims and call centre personnel have always been polite and personable.

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by Anonymous on Apr 11, 2012
2.5 out of 5 stars

ICBC is a scam. We cannot get competative rates as they are the only game in town. One minute we hear how claims are down, then the exec's get a bonus followed by rates going up! Stop the dictatorship and allow competition in all forms of auto insurance.

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by Anonymous on Apr 11, 2012
3 out of 5 stars

Felt like they had already made their minds up before listening to what you had to say

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by Anonymous on Apr 11, 2012
2 out of 5 stars

They only see what they want and charge to much. They are not on your side at all.

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by Anonymous on Apr 11, 2012
4 out of 5 stars

I had to go from person to person on the phone to get to the right person. I needed to justify why I was making an out of province claim, when I was on a holiday. I was questioned about my personal holiday and why I was making a 2nd claim out of province with-in 10 years. I got the impression I was not suppose to travel out of province to see my family.

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