ICBC Auto Insurance Reviews

Basic insurance covers almost nothing. You have to always buy "extra" stuff just to get a reasonable insurance package. And they always up-sell product with scare tactics. "Someone got sued for 5 mil, so you have to have it", for extra because the basic insurance is crap. "If you hit a Hydro pole you'll have to pay for replacing the pole unless you have collision", another scare tactic that just proves the basic coverage is junk. Then when you do have a claim, and you have all the insurance, they let you fight it out with their "accredited" body shop when the body shop does poor work. So I'm on my own to deal with the poor quality of body work? As a customer, ICBC should have your back and make sure your car is fixed properly. They do not have your back, believe me. I don't think ICBC'c top executives deserve their $500,000 pay-check.

True story. I was properly parked in a shopping mall parking lot, engine off. My passenger was stepping out of her side of the car. Someone pulled into the space beside us and hit my passenger-side door. ICBC decision? I was declared 100% at fault because when the open door of a car is hit by a moving vehicle, the parked car is always assumed to be at fault. Do they think the guy was driving with due care and attention when he hit a parked car? Did they consider the guy may have been drinking? Nope. Did they call my witness, the passenger who almost got hit? Nope. Instant decision. Parked car is at fault. If he'd killed my passenger he probably could have filed a claim for the cost of cleaning her blood off his fender. So if you hit the door of a parked car in a parking lot, don't worry, it's their fault. Only good part: he hit my door edge-on, so only a scratch to my door, which I'll touch up, so no claim from me. But the other car had fender amage, and filed a claim.

I was told that insurance would not be back dated eventhough I had not owned the car since Feb 2015 and it had been transferred feb 25 by the new owner. The representative said it was because i had not returned the plates. And that eventhough I had another vehicle insured I could have used the many benefits of the insurance like 10 day coverage. I realize I should have cancelled it but based on the facts i don't see why a refund can't be processed, except that ICBC is a bunch of scammers that will take whatever they want as they are a monopoly and their is nothing we can do about it.

I have had 1 claim and while I was parked a backhoe backed into me. Now I have to pay 1800 for an adjuster saying that's how much the wear and tear was on my truck. Ridiculous how can they profit so much and charge me when this wasn't my fault. I can not for the life of me figure out how this is. Simply put they are a monopoly like rcmp they work in tandem to make profits. Take rcmp off the road and put these retards out there that way I can kick them in the balls for charging me for nothing. Have fun Alberta.

I was rear-ended while driving a Porsche 924, which has been shown can take up to a 15 mile per hour rear impact without suffering any damage. ICBC said because my car was not damaged, even though the girl who hit me had $900 damage to her front bumper, ICBC denied me any money to cover my out-of pocket costs for pain killers, muscle relaxants, physio-therapy, massage therapy and acupuncture. They even sent me to a specialist who confirmed that I had no previous neck or spinal injury prior to the day of the accident and paid him $800 for the report. Over a 2.5 year period they paid their lawyers thousands to battle a claim that I would have accepted $1200 for, which would have simply covered my expenses. I told their female head lawyer I would settle for just what I paid out of pocket and they still denied me everything, and taking them to Small Claims Court was a complete waste of time because the judge did nothing on 4 different dates. I finally moved back to Alberta and said screw it, but since the case went to Supreme Court and I failed to file the amount I was suing them for on time, their lawyers got a dismissal and filed a failure to disclose case against me and now want me to pay them $800! Over the years they have sent me a dozen invoices and letters but I will NEVER pay them a penny! ICBC is the definition of Organized Crime. They are the worst insurance company you can ever deal with when it comes to an injury accident. That's what happens when you create a Monster Monopoly.

I hit a pot hole and the plastic skid plate under the front bumper received some broken clips as a result. The noise was loud so just in case there was suspension damage I called to see if I should file a claim. The lady I spoke with advised me that if I filed a claim and it was never processed, the claim number would die. No consequences. I took my vehicle to a dealer who replaced the clips for 71.90 which included labour. I called ICBC back to kill the claim number and was told it would still be on my file indefinitely.
Had I known that, I would not have filed a claim number until I had the damage assessed, but now, I realize the ads on TV that accuse them of lying are quite valid. Don't trust them for any thing. They are liars!
are quite valid. Bottom line. Don't trust them for anything. They are liars!

ICBC has had its monopoly for too long now.

Its about time we allow private insurance companies to operate in BC

I would like to highlights the problems of monopoly and how the BC residents are taken for a ride but this monster called ICBC.

First of all the most expensive insurance in the world is ICBC there is no insurance in the world that charges 4000$ for a new driver except ICBC. The sad part is they are getting away with it since no one apparently in BC is doing anything to end this mockery.

ICBC has announced profit of 285,000,000 in one year with 135% increase in profit and yet they want to increase the premiums by 4.9% on all drivers and the CEO has the decency to come on TV and claim that the 4.9% is less than a 1 a month.

Seriously do you think that Canadians are that stupid here is the formula first of all the average insurance in BC ( these statistics is by them not mine is) 1285$ 4.9% of that is 62.9$ that is over 5$ a month how dare you lie and say it is less than a 1$?

Did you know that new drivers in BC are asked to pay 4000$ for those old drivers who really think that this does not affect them since they are averagely paying 1300$ think about your sons and daughters think about your brothers and sisters and friends who will end up paying over 300$ a month when you can buy a brand new car for less than 200$ a month EMI?

The problem is bigger than amounts paid the problem is Monopoly.

Allow me to highlight the monopoly scheme

When you are a monopoly you become complacent you don't care about your customers any more to you they are sheep not clients or you see them with the $ sign on their foreheads

As a monopoly they will use their funds in every possible way to keep their business running as a monopoly therefore you have a lobby of corrupt politicians who are paid to protect the interest of this company and not yours as a citizen of this country. You become a no. not a human being any more.

Other problem of Monopoly is that the company who is preforming the monopoly they have no respect to their clients its like we can do it we are doing it and we love doing it and you have no other option but to take it or leave it.

Today cars are no luxury. They are a mean of transport to many of us. If we don't drive and reach to our work we don't eat or pay the rent at the end of the month. When company like ICBC has the liberty to do what it likes with your as a no. ( not a human being ) they are hitting you where it hurts and you have nothing to do about it.

Remember politicians and supporters of ICBC are being paid by you they are your servants but just like police they get carried away and they think they are above the law. They need to be reminded that you are there to serve us and not the other way around.

Today ICBC is no more a private company they are now setting the rules for the road speeds asking RCMP to act as per their likings arrest hold confiscate and even use your information gathered by them with police investigation without your approvals.

Today we say stop to ICBC we call on more companies to come and operate in BC we want to create jobs by allowing fair competition.

If 4 or five auto insurance companies come to operate in BC guaranteed jobs of over 50,000 personal will be available

rates of your yearly premiums will drop from 3400$ to 700$