ICBC Auto Insurance Reviews

They will intentionally withhold wage replacement dispite severe injuries and found not at fault, until you repetitively call and beg them. Then they will act like they don't know why it didn't go thru. Scammers.

I have had brain injury, Back/spine injury and a wrist injury. 0 payout, and the wage replacement is 400$ less then what I was making before injury, which is NEVER on time. Also, don't bother calling them. They won't answer. If you miss their call, wait until next week.

Constant lack of communication.
They know they have the upper hand so they keep ignoring messages and having to cover for expenses.
My recovery specialist just decides for himself and does not follow the guidelines of ICBC. When I send links to articles and guidelines he doesn’t like it when I question things, and he shuts me down.
This should be illegal.

Complete nightmare... I was Broadsided (t-boned) on the driver's side. Another car ran a stop sign at high speed, and both cars are totalled. The driver got out and ran came back and said he wasn't the driver. ICBC is a maze of deception and gives you the run around for months. I am very injured with no compensation at all for pain/suffering. No-fault is only good for the person who causes accidents. Would never choose ICBC if there was any other choice. Get rid of them

My wife and I were hit by a drunk driver, instead of the ICBC agent being kind and thoughtful they made her feel like she was lying about her injuries and it took two years or more to settle this. My wife was mentally fine after the accident but after dealing with ICBC for over two years she developed PTSD. She will probably never work again but minimal money they gave her. They are making money from other people's suffering. Shame on You!

The accident wasn't my fault I got a concussion. The concussion limited my eyesight and still causing me blackouts so they promised wage subsidy after one month of nothing I kept emailing trying to phone nothing I provided everything they asked for three months later they finally made it clear that unemployment insurance had to come first and that they were going to top up the wages. I have now waited 6 months nothing from ICBC they decided to send me an email recently saying who cares about your symptoms and blackouts get back to work! So ICBC promotes unsafe driving now and people on the roads that may pass out! This isn't an insurance company it is a scam!