Economical Insurance Auto Insurance Reviews

Do not even consider using this insurance group for your needs. On Wednesday, August 7 I had my first conversation with them regarding hail damage on my vehicle. Initially, they misdirected me to two shops to get repair quotes, finally advising me to visit one specific shop only. I have both printed quotes in hand from both shops and have requested a cash settlement. We have spent the last two weeks in a complete runaround with an incompetent adjuster whose only response is that she cannot do anything until the quotes are "downloaded". I would not trust this company at all. Also worth noting, my broker at Brokerlink has not been helpful in resolving this either.

Spoke with the agent on getting a second vehicle insured over the phone, she said 350 per month. When I received the email - it said 475 per month. This is very disturbing. If calling, please, record your conversation with them. They claim all calls are recorded which is not true. Very dishonest people. I will cancel on my next renewal.

Bad insurance! Please, stay away from it! Not recommended to anyone! I have cancelled the insurance before 3 months and now I received a statement for the outstanding balance! I don't trust their service. Very bad experiences!

I have been claims free for 15 years, they still wanted to terminate my home policy for high costs. Charged me cancellation fee for removing auto as part of a bundle. Wonder how bad it would have been if I had a real claim

Economical did not honour the terms of the Ombudsman that states 'We are required to provide you with the renewal terms of your policy at least 30 days prior to its expiration.' I was not provided with my renewal by my broker until 2 days after my renewal. I provided evidence of this tardiness to Economical and cited the aforementioned statement in their Ombudsman. Economical, to this point, has refused to refund my premium in full regardless of their failure to follow the procedure set out in their own documentation. UNETHICAL! I will never be using Economical in the future, and as a broker myself, I will not be promoting their services to anyone under my advisement.

I cancelled my auto policy dated three months prior to receiving a final statement saying that I still owed money for which I was charged additional late fees. Even after asking repeatedly for a statement as there is no way to request one or see your account online. My bank statements proved I was current and they charged me for an additional four months and sent the statement after it was due. I was charged late fees even though I only received the billing the week after it was due and dated the week prior. They play with the dates. The next day I received a letter saying it was going to collections even though the original letter was dated the day before the collections letter. They send paper statements after the due date is due and I have been hit three times with overdraft and late fees. The answer you get from them is your payment billing cycle is off or they don't pick up the phone. They have no integrity and the customer service is one of the worst in my 30 plus years of buying insurance. They rip people off period. I guess they are keeping true to there good values statements with hypocrisy for the bottom line. Avoid them at all costs the worst experience and over 4 months just to cancel my insurance which I still had to pay because they put you in collections.

In December 2018, I had a trip to Montreal with my friends. On the way back, an 82-year old man changed his lane without checking the blind point and hit my car. We reported this case to the Montreal Police. And contacted Economical Insurance. This company tried everything not to solve this problem, and simply pay money to the old man, put all the responsibility on me. Due to this case, I repaired my car by myself and my insurance rate went high. February 2019, I cancelled the policy with them. Now is May 2019, they had $390 payment on my credit card. I was so shocked, if I didn't check my credit card transactions, I won't find out it. I tried to contact them, the thing is that they won't take your call forever. Friends, simply suggestion, just don't be a customer of them. They are a horrible company!

Their collision centre and insurance are in bed together. We were sent to Car Star. They estimated repairs of $9,445.00 plus. Took it to Campbell's Auto Collision Centre who said there were things that reported by Car Star...nothing wrong. Got a quote for $6200. approx. Called Doug Ford's office to change insurance laws. Under your new policy, they have it seems all the rights. They bend the rules to suit themselves. They have the right to write off your car even though it's not a write-off. The write off adjuster is rude and very demanding. Spoke to many professionals and car owners who know of companies "scams". Not all companies and collision centres are the same. You can take it to your own centre for an estimate. There are good insurance companies and collision centres and there are bad ones. These companies give honest companies a bad name.