Economical Insurance Auto Insurance Reviews

From my experience, they are by far the worst company to deal with for a claim. Setting up the claim was straight forward. They were too busy to take a look at the car and wanted it released into their own yard and threatened to charge us storage fees. Many phone calls to them with promises of callbacks, nothing returned. One of the guys who called was very rude on the phone.

I've been dealing with my insurance company for the past three months after my car was stolen, and the experience has been incredibly frustrating. Despite the time that has passed, they have yet to provide the compensation I'm entitled to, no one responded to my emails and phone calls and the delays are causing significant inconvenience. It's disappointing to face such challenges during an already stressful situation. I'm exploring other options and considering seeking legal advice to ensure a fair resolution. Overall, not the level of service and support one expects from an insurance provider. The case adjuster just lie and lie and lie, no responsibility, no compassion. They don’t care that I'm a human.

I got hit on a Saturday night - badly. They claim to have 24 emergency claim support - NOPE! People are at their most emotionally vulnerable - but if you get hit after 5 pm on a Friday - guess what? You'll be waiting for 3 days. They have an answering machine that DOESN'T record messages. It's been like that for 2 years and NO ONE CARES ENOUGH TO FIX IT! I called on a Monday morning - go through to a representative - she put me on hold after a 5-minute chat and my call was disconnected. Did she call back? NOPE! I got an assessment and it's been 4 days - my shop still hasn't received it. I'm driving around in a smashed-up car. Terrible company.