AVOID
by Disgruntled on Mar 4, 2020
1 out of 5 stars
Car Insurance Reviews
Economical Insurance Auto Insurance Reviews
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(230 reviews)
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Review author
I got hit on a Saturday night - badly. They claim to have 24 emergency claim support - NOPE! People are at their most emotionally vulnerable - but if you get hit after 5 pm on a Friday - guess what? You'll be waiting for 3 days. They have an answering machine that DOESN'T record messages. It's been like that for 2 years and NO ONE CARES ENOUGH TO FIX IT! I called on a Monday morning - go through to a representative - she put me on hold after a 5-minute chat and my call was disconnected. Did she call back? NOPE! I got an assessment and it's been 4 days - my shop still hasn't received it. I'm driving around in a smashed-up car. Terrible company.