I do not recommend Economical
by Angry Widow on Nov 26, 2018
1 out of 5 stars
After my accident, I was told by two individuals that because I've been paying car rental insurance that if I chose not to take a rental card, I would be compensated a daily rate. I jumped through hoops to borrow a car so I could use the rental car payment to help cover the insane deductible. On my last call to them, I asked how I would receive payment and was told via cheque. It's now been 5 months, so I called to check-in and have now been told I won't be getting a cheque and that it's not even an offer. I don't appreciate being lied to or misled. I do not recommend using this organization for your insurance needs. Go elsewhere.
I wish I could rate 0 stars for how horrible this company is... I had one accident that I was not at fault for and getting my claim was a nightmare. Then the day I got my car back from the shop I got pulled over and received a ticket for no insurance because they gave me an insurance card with no policy number and didn't send me a new one until 2 weeks later. Then they blackballed me. After fighting and fighting, finally, they gave me a bit of a break and my insurance was over $300 (again a bit of a break) then this year, instead of my insurance going down, it went up... to almost $600! Which is ridiculous. I found a new company that charges less than I was paying in the first place, so I dropped Economical. Okay, now here's the kicker, they proceeded to take out the monthly payment after they were cancelled and then charged me a cancellation fee on top of it. Long story short, Economical stole almost $1000 from me and refused to refund me even a portion. This company is crooked. Highly do not recommend.
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I was shocked after they screwed up my insurance cards three times, after transferring insurance from one vehicle to another. Then they charged me $587.62. Unreal
I have been with Economical for 4 years, saw some rate decreases over those 4 years. We recently added my 17 year old son when he got his G2 and was expecting the worst as far as an increase in payments. I have heard how expensive new male drivers can be. I was pleasantly surprised when my payments only went up by $85 per month! This is affordable!
He is an occasional driver, I'm sure if he had his own car it would be much higher... not ready to go there yet!
No claims experience to comment on, and hoping it stays that way!
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It's very difficult dealing with this company. Sure their premiums are lower than other insurance companies' but they cannot be trusted. They do not even respond to registered mail!!!~ If they cannot handle registered mail or payment information, I have serious doubts about them handling a claim on my behalf... I have an excellent driving record.