Avoid these guys
by Richard on Jan 17, 2025
1.7 out of 5 stars
I was hit by a deer with my 40 000 dollars car and this auto company wrote off my vehicle and did not give me what the vehicle was worth and screwed me over as much they could to not pay up the full balance! Today I was left with 10 000$ to pay out of pocket and they did not offer any buy-backs of the vehicle and came a took the vehicle from my house and screwed me for 10 000$! WATCH OUT! BE AWARE THEY WILL SCREW YOU AND YOU LIFE hitting a deer is an act of god and living in Alberta your bound to hit one. Thanks again Sonnet!
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Worst customer service experience ever, left dozens of voicemail and emails asking to speak to someone... not one reply. It took two weeks for them to tell me they were writing my car off, the rental they sent me had a blown transmission, lost thousands of dollars in work time dealing with their incompetence, and they're entirely virtual so the adjuster you're dealing with keeps changing. WILL NEVER USE THEM AGAIN!