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I cancelled my insurance back in May 2022 due to a price hike of over $600, they even sent a CONFIRMATION stating my insurance is cancelled.
June 2022 - Sonnet sends me a credit email of $1525, saying my account will be credited?
July 2022 - the $ 1525 was REMOVED from my bank account, even though I no longer have a policy with them??
I called and they said I will get it within 14 days... 14 days pass, and they claim it takes 3-5 days for AN E-TRANSFER to show up. A week passes and still no refund...
Called again, and they said "you should get it in the next few days"... Another week passes...
I filled out an investigation with my bank. The bank says "we got to give them 30 days to respond". 30 DAYS PASS - still no refund!
Now I gotta hire a lawyer! More money out of pocket.
If you sign up with Sonnet, you are a fool. These guys get away with FRAUD.