Pembridge Insurance Auto Insurance Reviews

Trust me, no-fault insurance in Ontario. The PEMBRIDGE insurance company will not stand on the client side. The adjuster goal is to use the least amount of money to settle the claim. I was involved in an accident. I am the listed drive in the policy but not the policyholder. I got rear-ended. At first, the insurance said because of lane change you caused the accident. You have to pay the deductible. (The repair is less than the deductible). Then I didn't agree on that since the accident happened after the lane change. It was a rear-ended accident. The insurance sends me to special investigation. After that, claim manager spoke to me and policyholder. Your car can be covered by the insurance company because of policyholder but we are going to sue the listed driver. They believe that is intentionally caused the accident. Therefore, the insurance company doesn't cover any of damages and loss. Based on what I see here, they are finding the different reason to charge you at fault so that they can pay out less. Also, they did not follow the Ontario Fault determination rule to determine the fault. We are going to Ombudsman to get help. Asking General Insurance Ontario (GIO) for help. I am very disappointed that after being a client with Pembridge insurance then the insurance is filing lawsuit to their client.

Terrible to deal with. This company will never admit when they are in error. They have no scruples and don’t care if they affect your credit rating. AVOID!!!

I was quoted $1425/year and paid in full. 5 months later and without advance notice, they inform me I owe an additional $2048 or risk cancelling my policy without giving me a reason why. After following up with them, the price increase was due to a previous claim and traffic violation, so I decide to cancel immediately. I expect to be re-imbursed the remainder of the 7 months (approx. $825) but Pembridge claim I owe an extra $37. For 5 months, I was led to believe I was paying $1425/year but later they tell me the >200% price increased 5 months later!? I would've cancelled my coverage right away if I knew. Contemplating whether to take this up to small claims.

TRUE ACCIDENT FORGIVENESS rate went up 15.4% after a not at fault accident. Other car was issured by Allstate. Would not lell me why, but said was approved by FSCO. FSCO and others said they do not approve policy premiums of insurance companies.
Checked approved rating by FSCO for over all premium adjustment and my premium was a way out of line. Collision in 2016 was $198 then days later $179 then in less than a year in 2017 $403. Insurance bureau in an email stated my car collision rating had not changed from 2015 to 2017.
Called several times to the ombudsman and left a message no return call.
Was even asked to show my bank statement to show they took money from my bank and not my credit card. Left the company.

It's a scam to steal people's money. That's why they accept credit cards to get the payments out. Stay away from these guys.

Contacted them for Auto insurance Quote, the lady hang up on me, saying I have to go through a broker not them directly. Do not call them!