Car Insurance Reviews

Pembridge Insurance Auto Insurance Reviews

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(96 reviews)
Pembridge Insurance
1.3 out of 5 stars:
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Lazy Company who Does Not Care

by Wronged Driver on Jul 23, 2024
1 out of 5 stars

I was involved in an auto accident when the other driver changed lanes into me while they had their wrong signal on and sideswiped my car. I reported my accident online and no one called me back. I had to call them several times over the next week before I could even get a hold of anyone.
When I finally did get a hold of them, all they did was ask what happened. I told them, and they said that it was an “at fault accident” and closed it without any further discussion. (5-min phone call)

I have pictures, witness statements, and it was even recorded via dash cam. All proving that the other person turned into me. They did not ask, want or accept any of the evidence. They are simply lazy and do not care who is actually at fault. They just want their money and do not want to actually do any work for it.

Terrible company that does not care about its clients.

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Pembridge refused medical treatment and has made my life very hard

by MikeFromLondon on Feb 15, 2022
1.3 out of 5 stars

After being rear-ended by a car going 70Kph, the car that hit us did not have insurance or a driver's license.
So my insurance (Pembridge) was supposed to cover Any therapy & treatment needed after the accident.
The only treatment Pembridge covered was at CBI London Ontario. Don't go there...
We had to do physio over webcam since the pandemic.
Pembridge denied all treatment after webcam physio.
1. Ortho - I hit my face on the steering wheel
2. Chiro
3. Massage therapy
I advise you to call a lawyer because Pembridge definitely is breaking the law & not processing claims taking out on their customers.

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