Allstate Auto Insurance Reviews

I had td insurance and they where great they covered everything. I switched with them because they rose my insurance so I went with all state cause they were charging less and my family said that they were good.
I was in a accident that was not my fault and I was injured. They never called me to tell me that I have a deductible I was never told any information. When I called the customer line they were no help and just gave me more numbers to call. So far this experience with this company is pathetic. I will not receded them to anyone. Never had so much problems with an insurance company. As well they kept taking more money out of my account each month when I talked to them they said my insurance had rose.

My policy must have been moved to at least 5 different allstate brokers in 4 years. Obviously I am not a valued customer. They shuffled me about not even notify me 2 of the times. I found out when I got my invoice which was sent out to me twice a year because it would let me know that my monthly payment was changing again. They constantly changed the monthly payment with one month notice to me. The last straw was an increase in my policy from $114 to $162. I have been driving over 25 years and have never made a claim.

my vehicle was involved in a fire well driving in northern ontario, as a result the car was a wright off. After being told to stay in the area at a motel I called after two days and asked what was going and they apologize and told me that I could return home after waiting almost 2 weeks for the claim adjuster to actually process it he came back with an offer that was 75% the value of the vehicle. I called an appraiser that I knew and he confirmed with me that in fact I was being underpaid for the value of the vehicle, I spoke with the adjuster and told him this, his supervisor then called me and talked to me and said he would speak with the adjuster and get back to me. After 5 hours the adjuster got back to me and said the offer was final with no explanation. On top of this I opted out of a car rental to save money and ended up receiving $400 in total for two days rent in a motel, a bus rental and two weeks of not taking a rental which should of been an extra $25 a day. By my calculation the rental alone was $350. Anyways great company till you make a claim, but then again there in the business of making money and not giving any out!

I was with allstate for one year, thye had a great quote for me so I went with them. When it came time for renewal and having had no claims or tickets I was expecting a lower price. When I got my renewal it had gone up $500 for the year. I was not impressed. I called the 1800 line and spoke to a rep and he was as confused as I was and said I had even gone up a grid so it should have went down and told me to call my local office. I called the local office and again the girl had no idea why the pricing was the way it was and proceeded to tell me I could get discounts if I wanted tennants insurance etc.. Why would I want to pay more for other services to lower my auto insurance? I called another company and was quote $600 less, thankfully. Needless to say I will not be using, nor recommending allstate to anyone.

Had a vehicle damaged on our property, they procrasinated on all aspects of the claim, until the one year mark, then refused to allow our car to be fixed properly, saying that they now need the antique car to be appraised before they would insure it again, no problem, we'll never deal with them again, didn't get the car repaired properly and they don't stand up for you. They waited and mailed out the denial letter the day before the one year period, didn't get it until after, so it was too late to fight. Lost out on being able to use my beautiful car.