Allstate Auto Insurance Reviews

Who would want to pay full coverage for a junk old car just to scrap it a few months later and liability for a brand new vehicle that was just bought three years ago? I've got to made a claim to find out the shocking truth!!! Randy T. and Tony B. cowardly denied their mistake and sent me for a wild goose chase just to drag my claim and waste my time thinking that that I will give up after all and let it go as many others would do! I'll see them in court. I'll fight for it till the end. People beware!!! Please be very careful if you still with Allstate Thunder Bay. Check out every detail carefully. Don’t let them rip you off and laugh at us thinking we're all stupid.

Usually I don't care to write reviews but I felt I needed to make a special effort to warn consumers about the service at all... it's terrible I will not use this insurance company ever again this location is in Markham Allstate insurance, I have never missed a payment they took money from my account higher than my premium and will take forever or never refund you back your money. Please do not use this company I pursuing legal action I know it's a hastle but it's not fair honest business practices that they are conducting. The worst company I'v ever had to deal with in my life.

I was at an auto show and answered a questionnaire on an iPad about my then current insurance company. An agent contacted me shortly after and quoted me a rate that was much lower, so I switched over. I was also offered first accident forgiveness, among other things and was told that I had a traffic ticket that could be waived to get this stellar package. Low and behold, I had an accident 4 days later that was a total loss. Magically, I was not entitled to the accident forgiveness due to a traffic ticket that was on my record (yes, the one that was waived). I then realized that I was the victim of the old bate-and-switch sales tactic (http://en.wikipedia.org/wiki/Bait-and-switch). I was appalled. For the next two and a half months, I went through pure hell trying to get my claim paid out. I brought this to the attention of the "manager" and was only made to feel like an a-hole in the end. She was quite a good debater and it was then that I realized there was nothing I could do and would never win this argument. Come my one year renewal, I was terminated from the policy with a balance owing that I was never even made aware of! Not once did they even make the slightest attempt to call my phone number that was in their system. This prompted them to send letters to my old address (I strictly remember updating them with my new one) and finally sending me to a collection agency. Dealing with Allstate was the absolute WORST experience I have ever had with ANY company in my 38 years of existing on this planet. Do yourself a favour and stay away from these shysters.

I have had nothing but problems with these guys. It's always one thing after another. They terminated my home insurance and removed collision on my car without any warning. You are just a number to these guys. Everything must be approved by a "manager" and that takes forever. Have heard way to many horror stories involving allstate

I have been with Allstate for over 15 years, gradually the rates went up and up. I was never ever contacted by my insurance agent, they just don't care. I wanted insurance for a summer trailer which I had to have and the agent I spoke to was rude and told me I had to wait for her supervisor (yes the original agent on my accounts) to return from vacation. Well this did not sit well with me. I contacted another company and had the insurance I wanted the same day, and a lot cheaper. I also had my car insurance with them and every year it went up and up, when I received my recent renewal it went up $500.00, I have never made a claim on either policy I had with them, and no help from my agent. I went with the company that I now have my home insurance, I saved over $700 a year. I do not recommend them.

You are not in good hands, When a insured of theirs hit my new car about $3k in damage, they accepted liability for the claim and then 3 days later after they had mailed out a check for me and said there was no way to deny fault which I have recorded because of previous losses with this company (ALLSTATE) Then they tell me they have someone looking in to the claim and this person decides to not to go to work for a week and no one else can work on the claim. So now I have to drive a busted car that pulls and is wearing out the tire now they wont return phone calls and there is a witness and they say they have tried to contact them and he is not answering BS they are the worst insurance company on earth. IF YOU WOULD LIKE TO BE TAKEN CARE OF IF SOMETHING HAPPENS DO NOT GO WITH ALLSTATE

They are cheaters. They committed me 40 dollars monthly discount on my car insurance when I bring home them to them. I purchased car insurance from them and after 6 months I ask for home insurance quote they quoted me double for home insurance and said now you are entitled for 40 discount.

Secondly they did not reimbursed me for damaged items during accident. I provided receipt but they said these items are not covered and items were my cell phone. They are cheaters.

It's a PATHETIC INSURANCE COMPANY, I request everybody please do not trust their wording, they are big liars, they play with their Wordings. Their Claim department is really PATHETIC. I had a really worst experience OF MY LIFE with ALLSTATE.

I had a no-fault accident. The guy who hit me from behind is also insured with Allstate. I am entitled to $1500 of loaner vehicle coverage. That comes to approximately 26 days rental vehicle (as per Allstate themselves). Allstate is denying to pay for my loaner vehicle for more than 17 days!! The worst part was the Adjuster was so abusive and made me feel as if I was cheating. It was insulting. If we take out weekends from 17 days, then what is left is 13 working days for body shop. There is hardly any body shop that repairs a damaged vehicle in 13 days guaranteed. I humbly requested her to consider my situation but just abuse from the other side...avoid Allstate if possible. My 2cents.

ALLSTATE is horrible at taking care of people. I have had better service at a take out window at McDonalds. Don't trust anything they say. Always get everything in writing. The manager at the Guelph office lies and you won't be able to prove it unless you have everything in writing.
Although I did write a letter based on his advice and then he told me the wording was wrong so he wouldn't facilitate my request. WARNING don't pay these people money to help you, because they won't.