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Allstate Auto Insurance Reviews

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(329 reviews)
Allstate
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

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Agent/rep availability
100.0%
Agent/rep attitude
83.3%
Agent/rep callbacks
83.3%
Agent/rep knowledge
33.3%
Claim - adjuster
33.3%
Claim processing time
33.3%
Claim - denial
16.7%
Claim - not-at-fault
16.7%
Claim - repair shop
16.7%
Claim - towing
16.7%
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Refund

by Oscar Ibarra on Feb 7, 2023
5 out of 5 stars

I did not know my vehicle after a total loss was still being charged and went into renewal charging me double the amount for a car I did not own anymore... ALEJANDRA agent of Ontario helps me get a full refund! The best person ever!

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Agent/rep knowledge Refund