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Allstate Auto Insurance Reviews

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(329 reviews)
Allstate
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

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Agent/rep availability
100.0%
Agent/rep attitude
83.3%
Agent/rep callbacks
83.3%
Agent/rep knowledge
33.3%
Claim - adjuster
33.3%
Claim processing time
33.3%
Claim - denial
16.7%
Claim - not-at-fault
16.7%
Claim - repair shop
16.7%
Claim - towing
16.7%
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Deductable

by Leila on Dec 8, 2022
2 out of 5 stars

Please note they don't refund the deductible if you had an accident with a person. Why because they can not claim against the third person so your money would not be refunded. Very unfair! It is not acceptable.
Very very unfair. And the supporting thing is that it is not in your agreement.

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Review topics
Claim payout amount Policy clarity