Great until a claim is made
by London99 on Aug 25, 2014
1 out of 5 stars
Car Insurance Reviews
Allstate Auto Insurance Reviews
This page has been viewed by: Please wait... consumers
(329 reviews)
Cheap Car Insurance?
- Rates from 20+ insurers
- Stop overpaying today
- Save over $500 annually
Filter
Most helpfull reviewsTags
Accident Forgiveness (1)
Agent/rep attitude (51)
Agent/rep availability (54)
Agent/rep callbacks (32)
Agent/rep knowledge (32)
Agent/rep language skills (1)
App to track driving (2)
Billing/payments (70)
Broker experience (2)
Cancellation experience (41)
Cancellation fee (4)
Claim - adjuster (28)
Claim - denial (10)
Claim - injuries (2)
Claim - not-at-fault (15)
Claim - rental car (23)
Claim - repair shop (22)
Claim - theft (4)
Claim - total loss (5)
Claim - towing (3)
Claim - windshield/glass (1)
Claim payout amount (10)
Claim processing time (42)
Complaints/ombudsman (16)
COVID Handling (2)
Discounts, deals, rewards (4)
Email/message wait time (5)
Insurance Rates, Prices (33)
Late payment fee / NSF (4)
Legal actions (2)
New purchase experience (2)
On-hold times/transfers (8)
Online quoting (2)
Parking/pausing policy (1)
Phone wait times (38)
Policy changes experience (9)
Policy clarity (2)
Policy coverage (41)
Rates after claim (2)
Rates at renewal (6)
Rates competitiveness (14)
Rates for bad drivers (1)
Rates for good drivers (12)
Rates for long-term clients (2)
Rates for second driver (3)
Rates for students (1)
Rates in bundle (9)
Refund (6)
Renewal experience (2)
Roadside Assistance (1)
Trailer/motorhome (1)
Website experience (1)
Review author
my vehicle was involved in a fire well driving in northern ontario, as a result the car was a wright off. After being told to stay in the area at a motel I called after two days and asked what was going and they apologize and told me that I could return home after waiting almost 2 weeks for the claim adjuster to actually process it he came back with an offer that was 75% the value of the vehicle. I called an appraiser that I knew and he confirmed with me that in fact I was being underpaid for the value of the vehicle, I spoke with the adjuster and told him this, his supervisor then called me and talked to me and said he would speak with the adjuster and get back to me. After 5 hours the adjuster got back to me and said the offer was final with no explanation. On top of this I opted out of a car rental to save money and ended up receiving $400 in total for two days rent in a motel, a bus rental and two weeks of not taking a rental which should of been an extra $25 a day. By my calculation the rental alone was $350. Anyways great company till you make a claim, but then again there in the business of making money and not giving any out!